Shipping policy

How long does it take to fulfill an order?

Orders are fulfilled within 3 days of payment 

How long does it take my order to arrive at my home?

If Economy Shipping is selected your order will arrive within 5-8 business days

If Standard Shipping is selected your order will arrive within 3-4 business days

If Express Shipping is selected your order will arrive within 1-2 business days

How much does Shipping Cost 

We offer free standard shipping on all domestic orders $100+

Under $100, your shipping rate is calculated at checkout

Do you ship to PO Boxes?

Yes!

Can I change or cancel my order?

We will do our best to accommodate any change requests, but cannot guarantee that updates will be made before your order ships

Please reach out to info@thefriendsofdogstore.com as soon as possible after you place an order and our team will work with you to resolve any issues

Please note that our business hours are Monday - Friday 9am to 5pm.

How can I check the status of my order?

Once your order ships, you’ll receive an email notification, which will provide a link to order tracking details. Occasionally, the carrier takes 1-2 business days to provide tracking info once your order ships. If you still have questions, reach out to info@thefriendsofdogstore.com